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Written by: Len Monheit
9/8/2009 2:42 PM 

There have been several times while in this industry when I really wished I didn't know what I know. In at least a dual role (editor and CEO), I find myself privy to information that should not be publicly disclosed, but is important enough for the future and integrity of the industry, that morally, it needs to be at least shared - in principle. Even if only to let others know what to watch for, the signs and signals of self-destructive behavior, in some cases, especially if we really do care about building a better industry, we have to at least tell part of the story.

And with that ominous beginning, I'll start....

Those that have been part of back room (and some frank front room) discussions know that there are some very erratic purchasing behaviors out there. When mass doesn't add up to market sales, you know that commodity ingredients are being purchased to bulk up a branded ingredient purchase to either let the manufacturer use a trademark, leverage intellectual property or utlize proprietary science to substantiate a claim. In this more transparent enviironment, presumably this 'dusting' procedure is used to leverage an NDI submission, a proprietary health claim or in Canada, a Natural Health Products ingredient dossier on file with Health Canada for the purposes of obtaining and presumably retaining a Product License. This is behavior that many frustrated ingredient suppliers have been trying to change for years. Presumably, a more accountable environment, with enforced GMPs, would put pressure and accountability on this area, but recent rumor suggests otherwise.

These are challenging times. While the industry has done reasonably well over the past twelve months, espcially compared to other sectors, there has been brand switching and an uptake of private label, putting serious pressure on branded manufacturers. All have responded differently to the challenge and I must say, in some cases, admirably. It's the other cases that have me really worried.

I recently became aware of the fact that a decent-size branded manufacturer had changed its purchasing practices, relying more on non-branded ingredient suppliers. This company continues to purchase some branded ingredient, presumably, at the very least, to be able to reference and utilize the high level ingredient specifications, substantiation and perhaps even production processes included in documents submitted to the regulatory authorities. And because the company continues to purchase some materials from the branded guys, that company is held hostage for the rest of their busienss and so whistle blowing becomes self-destructive.

So while the regulatory authorities are just getting up to speed on normal enforcement, can we practically expect them to enforce at this level? Presumably a safety/risk issue has been introduced and one would think the practice is illegal if not at least misleading. I guess technically, through an inspection of documentation, these purchase orders would be found....or would they? Could this mass/balance issue be disguised? It certainly could in the absence of on-site enforcement. What happens in the event of a serious AER? Could this practice confound the investigation? And just how widespread is this practice?

I know that I am frequently asked to provide brand guidance - at both ingredient and finished brand manufacturer levels of the value chain. This recent information has changed my practices and reaffirmed my belief that something is indeed rotten. Unrtil we, as an industry, can change these behaviors, we'll have a hard time growing up and gaining some of the credibility we do deserve.

 

Copyright ©2009 Len Monheit

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3 comment(s) so far...

Re: Ingredient Suppliers' Distress Bad for All

Len, thank you for raising this issue. You and I have talked about what we have thought were the few bad actors before, and the damage they inflict on the entire industry. Is industry integrity more rare than we thought?I still maintain that shedding light on this kind of behavior is important, and that peer pressure can be an adjunct to maintaining quality. So now we are all dying to know which company this is. Expect some peer pressure to spill the beans at Expo East.

By Suzanne Shelton on   9/9/2009 6:10 PM

Re: Ingredient Suppliers' Distress Bad for All

Your article raises the age old words, "is $$ more important than safety"? Whistle blowers at companies that know that carcinogens are being used in the manufacture of their products need to come forward., if not for themselves, for all the other people involved in the process. Problem is our US governing bodies are too small and not well equiped to disable companies from using harmful ingredients, no new laws since 1938.
Raw material suppliers should be the bottom line. You should know where your suppliers are getting their ingredients and to what purity, vacuum stripping or other means they get the toxins out before distribution to their customers. Yes private labels are popping up all over, without any testing whatsoever on safety. They believe if they use "all natural" ingredients, they would have a better product, but the lack of preservatives does not make a product last longer or not form molds.
What about sodium benzoate? What about aloe vera, baking soda? Are these identifed as safe or unsafe? I believe in the campaign to get the toxins out of the products we put in and on our bodies and use in and on our homes. I will continue to pursue and share this information with everyone who will listen.

By Shelley R. Kramer, Director of Cancer Prevention C on   9/21/2009 2:30 PM

Re: Ingredient Suppliers' Distress Bad for All

Len, we too know of branded supplement manufacturers/marketers who are utilizing these deceptive and unethical practices in the Canadian market specifically. It is bothersome to say the least, and the potential damage to the industry-at-large is tremendous. On a brighter note, we are seeing an increase in the overall use of branded science-based raw materials in our market, however some 'bad apples' still remain and pose a significant risk for us all.

By Michael Chernyak on   9/22/2009 11:05 AM

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